IT'S UNIQUE, IT'S UNUSUAL, IT'S AT TIM PHILBIN'S
FAQ

Why should I go through my sales representative instead of the manufacturer?




When will my order ship?




What is the minimum order amount?




How long does it take to ship an order?




How do I establish terms?




Is my credit card charged immediately upon placing the order?




How do you handle distribution?




Do your designers provide camera ready artwork?




When are you open?




Do you ever have immediates?






Why should I go through my sales representative instead of the manufacturer? 

We are one phone call for all the manufacturer’s you buy from us.

We are focused on you and your territory.

We are focused on customer service.

We have you, our clients, best interest in mind. We have sales ideas and success stories from other accomplished retailers like yourself.





When will my order ship? 

Orders are usually shipped on or just before the out of factory date.




What is the minimum order amount? 

Each line has their own minimum ranging from $250 - $500, ( some have a piece minimum.)




How long does it take to ship an order? 

It varies per line, typically 4-8 weeks.





How do I establish terms? 

First order is usually credit card. Submit credit information, including 3 non-factored trade references and a bank reference.





Is my credit card charged immediately upon placing the order? 

Your credit card is not charged until the product is weighed and ready to ship?





How do you handle distribution? 

As long as you order at least the minimum each season we do our utmost to protect you by zip code.





Do your designers provide camera ready artwork? 

Yes, most will. A two week notice is needed. We also have an in house person who will do their best to provide you with artwork and sales tools to help with sell through.





When are you open? 

Our showroom is open Mon-Fri 9-5, as well as for the 5 Apparel Shows, 

4 Gift Shows and others.





Do you ever have immediates? 

Yes. It varies from line to line and the time of year. Please call us at 888 692 1909. We will also try and notify you of any specials for a line you are carrying.

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